Refund and Returns Policy
I gladly accept returns and cancellations
- Contact me within: 14 days of delivery
- Dispatch items back within: 30 days of delivery
- Request a cancellation within: 24 hours of purchase
I don’t accept exchanges
But please contact me if you have any problems with your order.
The following items can’t be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can’t accept returns for:
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale
Conditions of returnBuyers are responsible for return postage costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Contact me at firstname.lastname@example.org for questions related to refunds and returns.